Service Center 9 significantly advances the capabilities of the PC diagnostic kit that repair depots, manufacturers, independent computer repair shops and other professionals have used for years. Service Center 9 provides three great diagnostic environments on a single USB key so technicians always have easy access to Windows, DOS and the all new Bootable Diagnostics environments. Snapshots, used to detail any system changes, can be included in Service Center's customizable reports (sample report) along with the system serial number, your company logo and other helpful reporting information. Diagnostic Sessions from all three testing environments are easily combined on the USB key to give your customer a complete picture of testing performed.
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More Features to Help You Troubleshoot
- The loopbacks and optional power supply tester and PCI/miniPCI POST cards help you find problems fast
- The Multipurpose USB Device indicates test status and stores session information, configuration files, customizable reports, system snapshots, your customized links, and other information
- Direct System Information™ architecture gathers information directly from devices, bypassing drivers where possible
- Runs under all versions of Windows, DOS and the included offline bootable operating system
- Run direct from CD or the Multipurpose USB Device with no installation — Windows, DOS and all new Bootable Diagnostics
- Analyze BSODs to identify the device driver that caused it
- NEW! Bootable Diagnostics support for testing UEFI based systems
- NEW! Sessions automatically save system information, test results and system snapshots to the USB Key when testing
Choose the Right Kit for You
PC-Doctor Service Center makes you look better to your customers. Find their problems fast with more than 400 diagnostic tests, many new or updated for faster execution. Repair the problems, then use Service Center to make sure you found and fixed the real problems, then present your customers with reports that show every component in their system, including model and serial numbers, every test run on the system, and exactly what you did to fix the problems. All with your logo, contact information, and technician's name prominently displayed at the top. Never has a single product done so much to improve your performance and image!
This Tool Kit Includes:
- A multipurpose USB device with LED indicators and bootable, low-level diagnostics to test systems without a hard drive, optical drive or display
- A diagnostic CD containing Windows and bootable diagnostics
- Optical media for testing CD and DVD capabilities
- Parallel, serial, USB, audio and Ethernet loopback adaptors
- Drive Erase Tools
- Documentation for both basic and advanced options
- A professional canvas case for carrying the kit onsite
The PC-Doctor Service Center Premier Kit expands on the Service Center Kit giving you additional tools to diagnose systems unable to POST or boot. Use the hardware test devices to confidently and accurately diagnose intermittent power issues and quickly diagnose problems during the power on self test (POST).
This Tool Kit Includes:
- The Service Center Kit, plus
- PCI and miniPCI POST cards with a remote display for testing PCs that will not boot
- A power supply tester
The simulations are interactive. They operate just as if you were using PC-Doctor software, but provide instructions and explanations.
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Customizable Reports Enhance Your Professional Image
Your computer repair techs have unprecedented control over both the content and the appearance of the reports generated by Service Center. These reports can be branded to include your company name, the technician's name, and your company logo. Reports can include system information, test information, and a comparison between any two snapshots of the system that shows all changes made between those snapshots. View a sample report.
A system snapshot is a system profile that you can compare to other system configurations or use for auditing hardware. You can take a snapshot before you begin work, replace hardware and drivers as needed, then take another snapshot after repairs are complete. The differences between the two snapshots, including detailed hardware, software and driver information, can be included in the printed report generated by Service Center. This shows the customer exactly what was done to their system, establishes credibility, and boosts customer confidence. A camera icon on the Home pane makes taking snapshots quick and easy.
Test scripts are series of diagnostics that run automatically when the test script is launched. The Script Editor allows you to create custom test scripts that you can tailor to your specific test needs and save for repeated use. Five predefined, broad-coverage test scripts can be launched with a single click directly from the home screen. You can save an almost unlimited number of custom test scripts and add up to five to the home screen. Note that all tests, including tests for devices not present in the system under test, are included in the script. This allows the script to be used on other systems that might include the devices required to support those tests.
Conveniently locate problems reported by Device Manager or the Windows Event Log including devices without an installed driver, Application Crashes, and OS Crashes (BSOD). BSOD entries with available Windows dump files are analyzed to root cause the device driver that caused the BSOD.
Are you an existing Service Center user? You may be eligible for a free or discounted upgrade to the latest version, Service Center 9! Click the button below to check your Upgrade Eligibility.
Existing Service Center Technician?
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