To determine your upgrade eligibility status, follow these instructions to use the Service Center Upgrade Eligibility Tool. The Service Center Upgrade Eligibility Tool will automatically redirect you to a webpage with further instructions.
(Service Center 8 and earlier (Version 2) Multipurpose USB Device)
(Service Center 9, 9.5 and 10 (Version 3) Multipurpose USB Device)
- Download the Service Center Upgrade Eligibility Tool
- Locate your Service Center Multipurpose USB Device (MUD) and insert it into an available USB port
- Extract the zip file and execute scupgradeutil.exe.
- The Service Center Upgrade Eligibility Tool will analyze your Multipurpose USB Device for upgrade status and redirect you to a webpage with further instruction.
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