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Upgrade Eligibility

Quickly use your Multipurpose USB Device to check your eligibility for an upgrade to the latest version.

First, Download the Tool

You may be eligible for a Free or discounted upgrade!

To determine your upgrade eligibility status, follow these instructions to download and use the Service Center Upgrade Eligibility Tool. The tool will automatically redirect you to a webpage with further instructions.

Then Perform These Steps...

  1. Locate your Service Center Multipurpose USB Device (MUD) and insert it into an available USB port
  2. Extract the zip file and execute scupgradeutil.exe
  3. The Service Center Upgrade Eligibility Tool will analyze your MUD for upgrade status and redirect you to a webpage with your eligibility status and further instruction

MUD Example


Service Center 9 and up (Version 3) Multipurpose USB Device