PC, Mac, Android & ChromeOS Diagnostics for Techs, MSPs, IT Depts. & Recyclers

Why Service Center?

Service Center provides the same PC-Doctor diagnostic tools used by the world's top original equipment manufacturers to increase testing accuracy and troubleshoot more efficiently. Use it to identify hardware issues—even intermittent ones—then complete the repairs and verify the problems no longer exist.

Product Brochure Data Sheet

Powerful & Feature-Rich
Troubleshooting Tools

Service Center provides five great diagnostic environments on a single USB key, allowing technicians easy access to Windows, ChromeOS, macOS, and Bootable Diagnostics — with Intel-based Mac and Android support. Diagnostic sessions from all five testing environments are easily combined on the USB key to give your customer a complete picture of testing performed. The Multipurpose USB Device stores configuration files, customizable reports available in 7 languages, system snapshots, your customized links, Drive Erase reports, and other useful information.

Deliver service into the field, diagnosing intermittent problems and unbootable systems, all while presenting a professional image with automated and branded localized reports available from the cloud.

Diagnostics

More than 500 diagnostics for PC, Android, Mac and ChromeOS devices.

View All Tests

Drive Erase

Certified NIST-Compliant with cloud accessible and printable erasure reports.

Drive Erase Info

Test Scripts

Five predefined, broad-coverage test scripts or an unlimited number of custom test scripts.

System Snapshots

Compare system configuration profiles before and after repairs.

Customizable Reports

Localized reports with technician's name, company name, logo, and more.

Sample Report

System Events

Quickly identify problems reported by Device Manager or the Windows Event Log.

My Links

Quick access links to user-defined test scripts, favorite Web addresses, and local files.

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

We offer tailored solutions for larger-scale operations.
Reach out to our team today to explore the best options for your organization.

More of the Features Working for You and Your Organization

The included Drive Erase is certified as NIST 800-88r1 Compliant for media sanitization of HDD, SSD, ATA, NVMe, eMMC and SAS drives
The Multipurpose USB Device stores session information, configuration files, customizable reports, system snapshots, your customized links, and other information
Direct System Information™ architecture gathers information directly from devices, bypassing drivers where possible
Run direct from the Multipurpose USB Device with no installation on PC and ChromeOS systems
Analyze Windows BSODs to identify the offending device driver
Ability to run under Windows 10-11, Windows Server 2016-2025, the offline Bootable Diagnostics operating system, Android 6-15, ChromeOS, macOS 15.1+, and Intel-based Macs.
Bootable Diagnostics support for testing UEFI based systems with support for 64-bit UEFI secure boot systems
Sessions automatically save system information, test results and system snapshots to the USB Key when testing—or store reports with a free cloud account via the Service Center Remote portal
Customizable reports available in English, Danish, Finnish, French, Norwegian, Portuguese and Swedish

Shorten Service Delivery Times

Automated test sequences you can start, then walk away and check real-time status at a glance
Quick start-up times with no installation requirements (Android devices require temporary installation)
Fast, accurate diagnostics reduce time to troubleshoot and repair systems
Drag-and-drop custom test scripts automate testing for common problems and tailor testing to your needs

Diagnose Unbootable PCs & Mac Systems

Boot and test from the included Multipurpose USB Device — even if the installed OS and/or hard drive is dead/non-existent
Use Bootable Diagnostics to access an offline Linux test environment, complete with proper driver support that helps cover all devices on the system, not only those with UEFI drivers

Test with the Best

Test the latest Windows PCs, Android devices, ChromeOS, and Apple silicon "M" series Macs.

200+

Windows Diagnostics

50+

Android Diagnostics

40+

macOS Diagnostics

150+

Bootable Diagnostics

150+

ChromeOS Diagnostics

v10 - 11

Windows Support

v6-15

Android Support

v15.1+

macOS Support

5

Test Environments

View all of the 500+ diagnostics available in Service Center.

Take Your Testing to the Next Level

Increase Profits

Reliable results in less time, so you can process more systems each day
Accurate tests increase first-time-fix rates and reduce no-trouble-found (NTF) rates for components in service organizations

Solve Intermittent Problems

Run system load and parallel tests to stress the system and expose intermittent problems
Use System Events on PC systems to view when a BSOD occurs and what device and driver caused it

Trusted by PC Repair Technicians, MSPs, IT Departments, System Recyclers & Others

"First originally purchased a copy when I worked for Sears Canada almost a decade ago. Immediately started saving the company money by finding imminent failures in the equipment and preventing downtime. Purchased again for my new location, and again, saving us time and money. Wonderful product."

— Darryl Wood, 5-Star Google Review

"As a computer repair company of over 20 years, I can honestly say that PC-Doctor is the best software for diagnosis on non-booting machines or just problematic computers. I love that they support both PC and Mac."

— Advanced Computer Diagnostics, 5-Star Google Review

"If you're serious about hitting deadlines, serious about building business volume, you have to have PC-Doctor as a front line tool."

— Ray Reinders, Link Computing Solutions

"As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics."

— Arthur Van Ness, Computer Technician

"Bottom line, it paid for itself in the first week of use. It's been a long time since I measured an ROI in hours!"

— Brian Knox, Computer Technician

The Service Center Lineup

An offering to meet every need and budget, large or small.

Service Center 17 Key

Just the basics.

$399.00 / Lifetime License

+ Free minor version update

Sturdy SuperSpeed USB 3.0 Multipurpose USB Device with 16 GB storage containing Windows, Bootable Diagnostics, ChromeOS, macOS, and Android diagnostics
PC-Doctor Drive Erase (included with the offline Bootable Diagnostics)
USB-A to USB-C adapter
USB-A extension cable
Comprehensive documentation for advanced product usage
Branded lanyard for easy carrying and identification
Free cloud reporting with optional remote diagnostics
Free lifetime support included: Support Portal Tickets & FAQs/KB Articles

Purchase This Key

Service Center 17 Kit

The everything kit.

$449.00 / Lifetime License

+ Free minor version update

Everything in Service Center 17 Key and:
A professional hard shell case for easy storage and carrying the kit onsite
Optical media for testing CD and DVD capabilities
Four loopback devices for RJ45, serial, parallel, and audio ports

Purchase This Kit

Service Center 17 Kit 3-Pack

The everything kit ideal for teams.

$1199.00 / Lifetime Licenses

+ Free minor version update

Everything in Service Center 17 Kit plus:
A total of 3 Multipurpose USB Devices
A total of 3 USB-A to USB-C adapters
A total of 3 USB-A extension cables

Purchase This Kit

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

We offer tailored solutions for larger-scale operations.
Reach out to our team today to explore the best options for your organization.

Why Service Center?

Powerful & Feature-RichTroubleshooting Tools

Diagnostics

Drive Erase

Test Scripts

System Snapshots

Customizable Reports

System Events

My Links

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

More of the Features Working for You and Your Organization

Shorten Service Delivery Times

Diagnose Unbootable PCs & Mac Systems

Test with the Best

Test the latest Windows PCs, Android devices, ChromeOS, and Apple silicon "M" series Macs.

200+

50+

40+

150+

150+

v10 - 11

v6-15

v15.1+

5

Increase Profits

Solve Intermittent Problems

Move Testing Out of the Shop and Into the Cloud with Service Center Remote

Run remote hardware diagnostics and manage test reports with the same world class tools used by factories and OEMs.

Cloud Storage

Remote Diagnostics

Service Center in Action

Windows/Bootable Diagnostics/ChromeOS/macOS

Screenshot Gallery

Trusted by PC Repair Technicians, MSPs, IT Departments, System Recyclers & Others

"First originally purchased a copy when I worked for Sears Canada almost a decade ago. Immediately started saving the company money by finding imminent failures in the equipment and preventing downtime. Purchased again for my new location, and again, saving us time and money. Wonderful product."

"As a computer repair company of over 20 years, I can honestly say that PC-Doctor is the best software for diagnosis on non-booting machines or just problematic computers. I love that they support both PC and Mac."

"If you're serious about hitting deadlines, serious about building business volume, you have to have PC-Doctor as a front line tool."

"As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics."

"Bottom line, it paid for itself in the first week of use. It's been a long time since I measured an ROI in hours!"

Service Center in Action

Android Tablet & Phone

Screenshot Gallery

The Service Center Lineup

An offering to meet every need and budget, large or small.

Service Center 17 Key

$399.00 / Lifetime License

Service Center 17 Kit

$449.00 / Lifetime License

Service Center 17 Kit 3-Pack

$1199.00 / Lifetime Licenses

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

Stay in Touch

Powerful & Feature-Rich
Troubleshooting Tools