Contact PC-Doctor Sales: US 866-289-7237 | International 1-775-336-4000

The World's Best Hardware Diagnostic Toolkit to Test PC, Android, Mac & ChromeOS Devices

Service Center is the preferred tool by PC repair technicians, MSPs, IT departments, system recyclers and more.
Shorten diagnostic time, reduce costs, and increase efficiency and profits.

Start Testing Service Center Hardware Diagnostic Toolkit

Why Service Center?

Service Center provides the same PC-Doctor diagnostic tools used by the world's top original equipment manufacturers to increase testing accuracy and troubleshoot more efficiently. Use it to identify hardware issues—even intermittent ones—then complete the repairs and verify the problems no longer exist.

Powerful & Feature-Rich
Troubleshooting Tools

Service Center provides four great diagnostic environments on a single USB key, allowing technicians easy access to Windows, ChromeOS, and Bootable Diagnostics — with Intel-based Mac and Android support. Diagnostic sessions from all four testing environments are easily combined on the USB key to give your customer a complete picture of testing performed. The Multipurpose USB Device stores configuration files, customizable reports available in 7 languages, system snapshots, your customized links, Drive Erase reports, and other useful information.

Deliver service into the field, diagnosing intermittent problems and unbootable systems, all while presenting a professional image with automated and branded localized reports available from the cloud.

Diagnostics

Diagnostics

More than 450 diagnostics for PC, Android, Mac and ChromeOS devices.

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Drive Erase

Drive Erase

Certified NIST-Compliant with cloud accessible and printable erasure reports.

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Test Scripts

Test Scripts

Five predefined, broad-coverage test scripts or an unlimited number of custom test scripts.
System Snapshots

System Snapshots

Compare system configuration profiles before and after repairs.
Customizable Reports

Customizable Reports

Localized reports with technician's name, company name, logo, and more.

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System Events

System Events

Quickly identify problems reported by Device Manager or the Windows Event Log.
My Links

My Links

Quick access links to user-defined test scripts, favorite Web addresses, and local files.
Let's Talk

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

We offer tailored solutions for larger-scale operations.
Reach out to our team today to explore the best options for your organization.

Service Center 16 Home Page

More of the Features Working for You and Your Organization

  • The included Drive Erase is certified as NIST 800-88r1 Compliant for media sanitization of HDD, SSD, ATA, NVMe, eMMC and SAS drives
  • The Multipurpose USB Device stores session information, configuration files, customizable reports, system snapshots, your customized links, and other information
  • Direct System Information™ architecture gathers information directly from devices, bypassing drivers where possible
  • Run direct from DVD or the Multipurpose USB Device with no installation on PC, Mac and ChromeOS systems
  • Analyze Windows BSODs to identify the offending device driver
  • Ability to run under Windows 10-11, Windows Server 2016-2022, the offline Bootable Diagnostics operating system, Android 6-13, ChromeOS, and Intel-based Macs.
  • Bootable Diagnostics support for testing UEFI based systems with support for 64-bit UEFI secure boot systems
  • Sessions automatically save system information, test results and system snapshots to the USB Key when testing—or store reports with a free cloud account via the Service Center Remote portal
  • Customizable reports available in English, Danish, Finnish, French, Norwegian, Portuguese and Swedish

Shorten Service Delivery Times

Shorten Service Delivery Times
  • Automated test sequences you can start, then walk away and check real-time status at a glance
  • Quick start-up times with no installation requirements (Android devices require temporary installation)
  • Fast, accurate diagnostics reduce time to troubleshoot and repair systems
  • Drag-and-drop custom test scripts automate testing for common problems and tailor testing to your needs

Diagnose Unbootable PCs & Mac Systems

Diagnose Unbootable PCs & Mac Systems
  • Boot and test from the included DVD or Multipurpose USB Device — even if the installed OS and/or hard drive is dead/non-existent
  • Use Bootable Diagnostics to access an offline Linux test environment, complete with proper driver support that helps cover all devices on the system, not only those with UEFI drivers

Test with the Best

Test the latest Windows 11 PCs, Android devices (including v13), ChromeOS and Intel-Based Macs.

Windows Diagnostics

200+

Windows Diagnostics
Windows Diagnostics Bootable Diagnostics

150+

Bootable Diagnostics
ChromeOS Diagnostics

150+

ChromeOS Diagnostics
Android Diagnostics

50+

Android Diagnostics
Test Environments

4

Test Environments
Windows Support

10 - 11

Windows Support
Android Support

v6-13.0

Android Support

View all of the 450+ diagnostics available in Service Center.

Increase Profits

Increase Profits
  • Reliable results in less time, so you can process more systems each day
  • Accurate tests increase first-time-fix rates and reduce no-trouble-found (NTF) rates for components in service organizations

Solve Intermittent Problems

Solve Intermittent Problems
  • Run system load and parallel tests to stress the system and expose intermittent problems
  • Use System Events on PC systems to view when a BSOD occurs and what device and driver caused it
PC-Doctor Service Center Remote

Move Testing Out of the Shop and Into the Cloud with Service Center Remote

Run remote hardware diagnostics and manage test reports with the same world class tools used by factories and OEMs.

Cloud Storage

  • Manage test data from a single location
  • Create reports from the cloud
  • Store and print drive erase reports
  • View and share history and results across teams
  • Free with Service Center 11+

Remote Diagnostics

  • Everything in Cloud Storage plus:
  • Centralize your expertise
  • Remotely identify issues with hundreds of diagnostics
  • Manage customers and techs with team accounts
  • Annual plans to meet your current business needs

Service Center Remote is reliable, secure and easy to use allowing the testing of a system from anywhere in the world.

Visit the Service Center Remote website for details and plans.
Quote

Trusted by PC Repair Technicians, MSPs, IT Departments, System Recyclers & Others

"If you're serious about hitting deadlines, serious about building business volume, you have to have PC-Doctor as a front line tool."

— Ray Reinders, Link Computing Solutions

"As an IT consulting firm, we reduced our return rate from 70% to 3% within six months of adopting the PC-Doctor Service Center hardware diagnostics."

— Arthur Van Ness, Computer Technician

"Bottom line, it paid for itself in the first week of use. It's been a long time since I measured an ROI in hours!"

— Brian Knox, Computer Technician

The Service Center Lineup

An offering to meet every need and budget, large or small.

PC-Doctor Service Center

Service Center 16 Key

Just the basics.


$399.00 / Lifetime License

+ Free minor version update


  • Sturdy SuperSpeed USB 3.0 Multipurpose USB Device with 16 GB storage containing Windows, Bootable Diagnostics, ChromeOS, and Android diagnostics
  • PC-Doctor Drive Erase (included with the offline Bootable Diagnostics)
  • USB-A to USB-C adapter
  • USB-A extension cable
  • Comprehensive documentation for advanced product usage
  • Branded lanyard for easy carrying and identification
  • Free cloud reporting with optional remote diagnostics
  • Free lifetime support included: Support Portal Tickets, FAQs/KB Articles, Community Forums
Most Popular Kit Offering
PC-Doctor Service Center Kit 3-Pack

Service Center 16 Kit 3-Pack

The everything kit ideal for teams.


$1199.00 / Lifetime Licenses

+ Free minor version update


  • Everything in Service Center 16 Kit plus:
  • A total of 3 Multipurpose USB Devices
  • A total of 3 USB-A to USB-C adapters
  • A total of 3 USB-A extension cables
Let's Talk

Looking for Volume Licensing, Enterprise Solutions or a Free Evaluation?

We offer tailored solutions for larger-scale operations.
Reach out to our team today to explore the best options for your organization.

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